Senior Account Executive

Configura is a global leader in Space planning solutions, empowering industries dealing with configurable, complex products. We are headquartered in Sweden, with operations across the US, Germany, Malaysia, and Japan, globally we are 300 talented, engaged employees. Our scalable platform streamlines design, enhances efficiency, and opens doors to innovative partnerships— do you want to join our mission in pushing the boundaries of what’s possible in space design by making the complex easy, eliminating errors, and imagining the new?

Senior Account Executive

At Configura, our Account Executives have the responsibility to both manage relationships with current customers while also building connections with prospects to secure and welcome new customers to the ecosystem. Equal parts hunter and relationship manager, the Account Executive is a critical contributor in meeting Configura goals and ensuring customers understand and obtain maximum value in their partnership. 

Our presence on the German market is increasing and as we see a huge growth potential in the Material Handling Industry for our solutions this role will lean towards finding and developing new customers.

WHO WE BELIEVE YOU ARE 

We believe you are an expert collaborator with an engaging executive presence, building strong relationships internally and externally to ensure customers and prospects are successful in our Configura ecosystem. To be successful as a Senior Account Executive, you will be a master at identifying and proposing ways customers can maximize their relationship with Configura. You are comfortable presenting those solutions to a wide audience with various levels of technical expertise.

You know how to coach and guide customers through buying decisions and have a proven record on closing sales of varying scale and size. You make the complex simple, the value clear and the relationship mutually beneficial. 

WHAT YOU WILL BE DOING 

• Secure large and enterprise-level sales with new & existing customers. 

• Efficiently manage a portfolio of customer accounts that vary in size and complexity. 

• Identify and articulate pain in the customer’s sales processes that position Configura’s range of products in a positive light for implementation .

• Articulate ROI alongside the customer aligned with a strong value proposition to secure additional revenue. 

• Execute retention-driven behaviors that ensure longevity of existing customers. 

• Forecast and track customer account metrics to actively identify trends and opportunities. 

• Represent Configura at industry events to positively engage with the community. 

• Strong interest in sales of complex, customizable, technical, automated products that require technical understanding and the ability to explain and advise customers on technical issues.

• Support campaign initiatives with a cross-functional team to target specific sales objectives. 

• Craft multi-year strategic plans alongside the customer that uniquely match their business needs. 

• Expand & engage with a network of decision-makers at new & existing accounts. 

We believe that you are a:

• Proactive Relationship Builder- You have 5+ years of experience in a customer relationship management role .

• Industry Expert- You have experience and a deep understanding of the Material Handling industry.

• Expert Communicator- You know the importance of customizing your message and approach based on audience and are comfortable engaging with all levels through your customers organization .

• Supportive Mentor- You have experience supporting and investing in team members who are earlier on in their careers .

• Curious Learner- You question how and why things are done with a focus on continued innovation .

• Creative Problem Solver- You love to white-board an issue and identify the best possible solution moving forward .

• Flexible Team Player- You understand situations and priorities shift and do so to better serve your customers, colleagues and Configura .

We see it as a bonus if you have experience of selling/consulting within the custom software development space at the enterprise level and understand the interconnectivity of software systems.  Alternatively, you have experience as a customer to the IT industry within material handling or similar industries.

Location and team

The position is a remote working position preferably based in Germany.

With the right applicant we are open to other geographical areas. You will be reporting to Head of Sales Europe based in Sweden and belong to our European Sales team with 3 team members in Sweden and 2 in Germany.