Associate Account Executive

At Configura, our Account Executives have the responsibility to both manage relationships with current customers while also building connections with prospects to secure and welcome new customers to the ecosystem. Equal parts hunter and relationship manager, the Account Executive is a critical contributor in meeting Configura goals and ensuring customers understand and obtain maximum value in their partnership.

WHO WE BELIEVE YOU ARE

We believe you are an expert collaborator with an engaging customer presence building strong relationships internally and externally to ensure customers and prospects are successful in our Configura ecosystem. To be successful as an Associate Account Executive, you will lead with a customer-centric approach to care and enable customers to invest in a value-driven software strategy. With the support of our local team, you will identify and propose ways customer can maximize their relationship with Configura and be comfortable presenting those solutions to a wide audience with various levels of technical expertise… You make the complex simple, the value clear and the relationship mutually beneficial.

WHAT YOU WILL BE DOING

• Generate sales with both existing customers and new prospects.

• Efficiently manage a portfolio of customer accounts across the Commercial Interiors & Material Handling industries.

• Identify and articulate pain in the customer’s sales processes that position Configura’s suite of products in a positive light for implementation
• Articulate ROI alongside the customer aligned with a strong value proposition to secure additional revenue.

• Execute retention-driven behaviors that ensure longevity of existing customers.

• Build an automated care plan alongside cross-functional team members for “light-touch” customers.

• Represent Configura at industry events to positively engage with the community.

• Support campaign initiatives with a cross-functional team to target specific sales objectives.

• Expand & engage with a network of decision-makers at new & existing accounts.

WHO WE ARE LOOKING FOR

• Tech Savvy- You have a natural curiosity in technology. You have a desire to grow your skills in selling/consulting within the custom software development space.

• Proactive Relationship Builder- You have two or more years of experience in a customer facing role.

• Strong Communicator- You know the importance of customizing your message and approach based on the audience you’re speaking too at the customer.

• Creative Problem Solver- You are able to act without a script. You use the tools at your disposal to think creatively and identify the best possible solution moving forward

• Flexible Team Player- You understand situations and priorities shift and do so to better serve your customers, colleagues and Configura